Returns & Exchanges

Due to the perishable nature of our drink syrups and mixes, we prioritize food safety and cannot accept returns on opened products. If you receive a damaged or incorrect item, please contact our support team within 30 days for a full replacement or store credit.

Return Process

• 1.
  Verify Your Eligibility

  Ensure your request is made within 30 days of delivery and that the items are in their original, unopened packaging.

• 2.
  Submit a Request

  Email our customer service team with your order number and a clear photo of any damaged or incorrect syrups received.

• 3.
  Receive Authorization

  Our team will review your claim within 48 hours and provide a Return Merchandise Authorization (RMA) if a return is required.

• 4.
  Resolution

  Once approved, we will immediately process your refund to the original payment method or ship out your replacement flavor at no extra cost.