Frequently Asked Questions
Everything you need to know about your favorite guilt-free flavors.
Are Skinny Mixes products sugar-free and keto-friendly?
Yes! Most of our syrups and mixes are 0 calories, 0 sugar, and 0 carbs, making them perfectly compatible with Keto, Paleo, and Diabetic lifestyles.
How should I store my syrups after opening?
Our syrups do not require refrigeration after opening. Simply store them in a cool, dry place away from direct sunlight to maintain their quality for up to 12 months.
What is your shipping policy for breakable glass bottles?
We take great care in packaging our products. If your order arrives damaged, please contact our support team within 48 hours with a photo of the package, and we will send a replacement immediately.
Do your syrups contain gluten or common allergens?
All of our standard syrups are gluten-free and dairy-free. For specific ingredient information regarding nut allergies, please refer to the nutritional label on each product page.
Can I return a product if I don't like the flavor?
Due to the nature of food and beverage products, we cannot accept returns on opened items. However, if you are unsatisfied with your purchase, please reach out so we can make it right.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.